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帮助中心 > 2021.10.1 关于近期包裹延误的官方说明及建议

尊敬的广大客户

关于最近包裹延误的官方说明,请参考Parcelforce官网:

China delays


Start Date: 20th August 2021
End Date: Ongoing
Latest Update: 10th September 2021

China Post has notified of significant delays in processing at their major airports (Shanghai and Beijing). Connectivity to Guangzhou has been temporarily suspended by carriers and we don’t expect this to restart for a minimum of 7 days. 

These delays are due to the additional disinfection process, recently introduced to combat COVID-19. Many airlines have already cancelled flights to Shanghai airport, but we will endeavour to maintain service until notified differently by the authorities. The situation could change with short notice, we are monitoring our carriers and we will offer further updates as the situation changes.

We are seeking alternative options to deliver items as quickly as possible, but please expect delays for items sent on any of our services to China.


目前的包裹延误是批量的,建议您留意包裹的追踪。如果从发货日起25天左右没有官方的入境中国扫描或者收件方未收到包裹,请主动联系客服,我们愿意协助您系统提交索赔,以防包裹丢失。


2021.10.1

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